The shop steward system is a key ingredient to the success of any union. The basic shop steward course is essential for all new stewards and stewards who would like to brush up on internal organizing and grievance handling skills.

The Department also offers other courses, seminars and conferences of special interest to stewards, including courses in internal organizing, grievance handling, parliamentary procedure, communication skills and leadership skill development.

For information, call (212) 815-1689.